The designer and developer were absolutely brilliant; they worked up a prototype as we went along at various meetings where they captured our needs. It was a great way of doing it, especially as we are not very technical…The DCSL architects drew on the screen as we spoke to make sure we captured everything, as well as coming up with ideas of what we could do and how we could do it. The early prototype meant we could see what the finished system would look like and how it would work. It accelerated the whole process and we soon had a full specification ready for approval.