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Why you need to up your CX game

Have you heard of the CX revolution? There is a tremendous shift happening in the marketing world right now, where the entire rule…

How to improve customer service using these 12 free apps

We all know what an impact customer service can have – especially when it comes to customer satisfaction and retention levels. But how…

Upcoming technology that your business can’t afford to miss

2016 is here, bringing with it a host of new (and not so new) technologies which promise to make your business more efficient,…

11 business tech news sites you need to read

There are many ways that businesses can use technology to help them improve efficiency, effectiveness, innovation and much more. But keeping up to…

4 office jobs that future technology will replace

  An increasing body of research suggests that in the next few years, future technology, including artificial intelligence, will start taking over many…

Big Data [Infographic]

We are currently living in a world where Big Data is everywhere, and it is really beginning to have a positive effect on…

5 emerging technologies you can’t afford to ignore

Put simply, emerging technologies are innovations that have the potential to change the status quo. They are radically novel, fast-growing, exhibit persistent coherence…

6 technology predictions that didn’t come true

They were such good ideas on paper, these sparks of brilliance that kept prospective tech inventors up at night. Imagine the initial meetings,…

The State of Software as a Service [Infographic]

According to a Goldman Sachs study published earlier this year, global Software as a Service (SaaS) revenues are forecasted to reach $106 billion…

Rescue a project with a software development partnership

It happens. You plan. You budget. You brief. You advise. And then, despite all your efforts, the project takes a nosedive. One headline-making…

4 ways CRM software helps manage your business effectively

It was Socrates (allegedly) who coined the aphorism “Know Thyself” and the principle still stands for businesses today. Customer relationship management (CRM) software is…

Is your mobile app developer as experienced as they say?

The mobile app you’ve been dreaming of is at the beginning stages of becoming reality. You’re excited for your business and what taking…