Graham High Group
GHG, along with sister companies BASE and HPC, began working with DCSL Software in 1997. The remit was to dispense of fragmented data storage tools such as Microsoft Access, Excel, Word and Outlook and develop a comprehensive business management application to consolidate all aspects of their data handling.
The system currently in place manages claim data, associated documentation, timesheets and financial data, complimented by a raft of reports to help the management team stay on top of things. It has continuously expanded to meet the changing demands of their customers. We regularly consult to devise ways to overcome new requirements or incorporate the latest technical solutions to add value to their offering.
The latest development sees the integration of our own First Contact telemarketing solution to assist in managing incoming claims on behalf of their client. This is in response to a shift in their focus, as demonstrates our commitment to working with our clients to overcome new challenges.
Further detail on our work with GHG can be found on the Case Studies page.